Discover more in our FAQ
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Support hours: Monday-Friday, 7am-3pm
What payment methods can I use?
What payment methods can I use?
We accept credit card and Klarna, as well as Paypal. For further information about invoice please contact us .
Do you offer gift wrapping?
Do you offer gift wrapping?
Yes, we offer gift wrapping! Add it to your order at checkout.
Do you ship internationally?
Do you ship internationally?
We ship our products to most countries worldwide. Different shipping costs may apply depending on the destination. Select your country at checkout to see all details.
How does shipping and delivery work?
How does shipping and delivery work?
All international orders are shipped with FedEx, UPS, Budbee, Bring or DHL Parcel Connect from our warehouse within 1-5 business days. Once we received your order, an email with your order confirmation will be sent to your specified email address.
Is SIVAGI jewelry waterproof?
Is SIVAGI jewelry waterproof?
Contact with water is safe, but please avoid salty sea and chlorinated pool water.
How do I clean my jewelry?
How do I clean my jewelry?
ilver jewelry: use our polishing cloth, which contains a very finely divided polish and is impregnated with substances that counteract oxidation. Gently polish the surface until the jewelry regains its shine. For best results, use regularly.
Gold-plated jewelry: wash gently in lukewarm water with a small amount of fragrance-free dish soap. This helps preserve the gold plating and keeps your jewelry looking its best. For tougher oxidation, gently polish the jewelry with our polishing cloth.

